Search Lethbridge.ca

Access-A-Ride

Access-A-Ride (AAR) is a City of Lethbridge service for people who cannot use the regular public transit service with safety and dignity. AAR is a shared-ride public transportation service that operates within the City of Lethbridge providing safe and accessible door-to-door transportation for eligible AAR riders.

Booking and scheduling decisions are made to optimize our services for as many customers as possible. The costs of our services are offset by fares collected from our clients with the remaining operating deficit is funded by the City of Lethbridge.

AAR User Guide

Web Booking is our online ride reservation site for registered AAR clients with an email address on file. Web Booking allows you to:

  • Book AAR trips using any computer, tablet or smartphone
  • View your records
  • View your confirmed reservations for the next seven days
  • Book a trip up to seven days in advance
  • Cancel upcoming trips
The Access-A-Ride Web Booking system enables clients the freedom to book trips without having to call a booking agent. If you are interested in registering for web booking please go to aarbooking.lethbridge.ca to get started. This is a free service.

Access-A-Ride users can apply for the bus pass program through the Fee Assistance Program, which aims to provide assistance to those who are facing financial barriers.

Cash Fare $3.00
LT Fare card replacement fee (replacement cards only available at the Park 'n' Ride) $5.00
10 LT Fare card rides $30.00
20 LT Fare card rides $60.00
30 LT Fare card rides $90.00
40 LT Fare card rides $120.00

HeadsUP is a customized alert system for Access-A-Ride clients that provides advanced notice about your scheduled trips via phone, email or text message. You can pick which alerts you want to receive and how you want to receive them:

  • Get an automated phone call the night before your trip to confirm or cancel your trip
  • Get an alert when the bus is on its way to pick you up, letting you know the exact time it will arrive
  • Get emails or text messages as receipts of new bookings, cancellations, changes to your trips or no-shows

Booking hours: Monday to Friday, 7:30 a.m. - 4 p.m. (closed on weekends and statutory holidays)

For afterhours Access-A-Ride trip cancellations, call 403-329-6464

Contact Us

City Hall
910 4 Avenue South
Lethbridge, AB T1J 0P6

Phone: 311
or 403-320-3111 (if outside of Lethbridge)

 

Quick Links

 

 

I Want To...

Apply & Register

Pay & Buy

Find & View

Report a Problem