Our Lethbridge Fire and Emergency Services staff are expertly trained firefighters, advanced care paramedics and primary care paramedics who respond to all medical emergencies and provide advanced life support services within the City of Lethbridge and the surrounding area.

Our ambulances respond to all medical emergency calls. Depending on the seriousness of the call, a fire engine may also respond, and fire staff will assist an ambulance crew or treat a patient before an ambulance arrives. Staff will transport patients to the hospital or other healthcare providers, as necessary.

For all emergencies, please dial 9-1-1.

Feedback

Emergency Medical Services (EMS) staff work hard every day to provide high-quality patient care to those who need our services. Sometimes the experience may not live up to the expectations of you or your family.

If you have a compliment, concern or suggestion for our team, please contact us by calling 311.

Ambulance billing and payments

If you have an ambulance bill you need to pay, you can pay by phone, by mail or in-person during business hours (Monday to Friday from 8 a.m. to 4:30 p.m.).

Pay by phone

To pay by phone, please call 403-320-4234 to make your payment. We accept Visa, Mastercard, credit and debit.

Pay by mail

To pay by mail, please pay only with a cheque or certified cheque/money order, made payable to “City of Lethbridge” at the following address:

City of Lethbridge
910 4 Ave S
Lethbridge AB, T1J 0P6

Pay in-person

To pay in-person, you can drop off your payment (only cheques or certified cheques/money orders are accepted) at the City Hall main entrance drop box (910 4 Ave S.). Please make your cheque payable to “City of Lethbridge”.