Parking concerns moving to 311

To create efficiency and streamline processes, all calls for parking-related concerns will now be moving to 311, effective March 1. 

Residents needing to report a parking-related concern will now need to call or online chat with our customer service team at Lethbridge 311.  

This change will eliminate the current practice of using the Lethbridge Police Service non-emergency line, which is answered by dispatchers in the Lethbridge Public Safety Communications Centre (PSCC). 

The PSCC non-emergency line is still available for all other services. As PSCC fields more than 30,000 calls per year, this change will create efficiencies and free up time for more urgent matters. 

Those calling 311 to report a parking-related concern must provide details and personal information. 

More information on all matters relating to parking in Lethbridge can be found at lethbridge.ca/parking. 

For Public Inquiries: 

Call 311 | Monday to Friday, 8 a.m. to 4:30 p.m.