Share your thoughts on snow routes

With more snow in the forecast this week, the City of Lethbridge wants community feedback about recent snow and ice control changes. A new snow route network was implemented in the 2023/2024 season. The changes affected 80 kms of roadway around the city and the Transportation Operations department would like to hear the community’s thoughts and experiences.

This survey is intended to collect input from anyone affected by the changes, including:

• residents who lived/worked adjacent to snow,
• snow route parking lane users, and
• those who used affected roadways for getting around the city.

The information from this survey will be included in public reporting and considered in planning for the next winter season. 

“We’ve heard a lot from residents this season about what they liked, didn’t like and general experiences,” says Juliane Ruck, Manager, Transportation Operations. “This survey focuses on some of the common themes we want to ask about more broadly, or questions we can compare with feedback from the first phase in 2022/23.”

Residents who live on snow routes and have downloaded the Lethbridge Loop app or signed up for notifications, will receive an automated message with a survey link. All community members can access the survey by visiting Get Involved Lethbridge: Snow Control Service Level Changes or by calling 311.

Residents are also invited to attend the Community Conversation event on April 25 to learn more about the project and give their feedback to staff at the event.

Anyone who completes a survey will have the opportunity to enter a draw for a custom prize package: a leaf/snow blower and a ride-along Transportation experience. The winner will need to comply with the City’s standard contest terms and conditions to claim their prize and will be notified by the end of April.

For more information on snow and ice control changes and full project details visit Get Involved Lethbridge: Snow Control Service Level Changes or by calling 311.