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Compliance Letters

A Compliance Letter states whether a property complies with the setback requirements of the Land Use Bylaw. 

Requesting Records

A Compliance Letter is typically provided to a homeowner, realtor, lawyer, surveyor, or person involved in a real estate transaction. You can use eApply to submit a request for a Compliance Letter. 

To request a Compliance Letter, an applicant must: 

  • submit a complete Real Property Report (RPR) that has been prepared by a licensed and certified land surveyor;
  • pay the application fee (see below for fee schedule). 

Once the application is received, Planning & Design will check the RPR to make sure it: 

  • complies with the rules of the applicable land use district as outlined in the Land Use Bylaw;
  • has obtained necessary permits for any buildings, structures and/or improvements, shown on the RPR, that may exist on the property;
  • has no outstanding encroachments of any development onto a City-owned property or a right-of-way that would affect the City. 

Preparation of Records

Based on the findings from the review of the RPR, a Compliance Letter will either state that the property is compliant, non-conforming for setbacks for use of the parcel, or non-compliant. In the case of non-compliance, the letter may include: 

  • any development waivers or permits that must be obtained;
  • recommendations on how to bring any deficiencies into compliance;
  • instructions on how to apply for an encroachment agreement, if required. 

Regular requests are typically fulfilled within 3 business days. Rush requests are completed within 1 business day. To request an updated letter, the previous letter must not be older than 12 months, otherwise a new letter is required.

Structure type Regular (3 business days) Rush (1 business day) Updated letter
Residential $150 $200 $75
Commercial, Industrial, and Multi-family (more than 3 units) $200 $300 $100

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