You can use our online chat service or fill out the online application form to sign up for utilities. Our customer service specialists are available to help you through the process.
Business Utilities
Electricity and natural gas products and services are competitive in Alberta. You are free to choose a retailer of your choice. You can find a listing of licensed Alberta Retailers and compare prices at the Utilities Consumer Advocate website or call 310-4455 (toll free in Alberta).
Sign up for utilities
For businesses to sign up for utilities with the City of Lethbridge, there are several options available*:
You can also call 311 (or 403-320-3111 if you use VOIP or are outside Lethbridge) to sign up for utilities. Our customer service specialists are available Monday to Friday from 8 a.m. to 4:30 p.m. (closed holidays).
If you prefer to sign up in person, you can do so at City Hall. Our office hours are Monday to Friday from 8 a.m. to 4:30 p.m. (Closed Holidays). Our address is:
City Hall
910 4 Avenue South
Lethbridge, AB T1J 0P6
Our customer service specialists will be happy to assist you with signing up for utilities and answer any questions you may have.
*If your business is incorporated, we will need a copy of your Certificate of Incorporation to complete the sign up.
Paying a utility or landfill bill
At the City of Lethbridge, we offer preauthorized payments. We will automatically withdraw the invoice total on your due date, making it easier for you to manage your payments.
You can sign up for preauthorized payments through your eUtility account, or by submitting a preauthorized payment form.
Payments are accepted in person at City Hall via Interac debit, cheque or cash. Our office hours are Monday to Friday from 8 a.m. to 4:30 p.m. (Closed Holidays). Our address is:
City Hall
910 4 Avenue South
Lethbridge, AB T1J 0P6
If you prefer to mail your payment, please send your cheque to:
City of Lethbridge
910 4 Avenue South
Lethbridge, AB T1J 0P6
Please make cheques payable to City of Lethbridge. Please allow five business days for processing if paying by mail.
You can pay at most financial institutions, ATMs, or online banking.
Please allow five business days for processing if paying at a financial institution.
Contact Us
City Hall
910 4 Avenue South
Lethbridge, AB T1J 0P6
Phone: 311
or 403-320-3111 (if outside of Lethbridge)